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Refund & Cancellation Policy

Effective date: August 29, 2026

3-Resume Quick Pack ($3.00 — One-Time)

The Quick Pack is a digital good with instant delivery: your 3 job-targeted resume adaptations and ATS compatibility reports are unlocked immediately at the moment of purchase. Because fulfillment is immediate and digital, all sales for the Quick Pack are final and no refunds are offered once the unlock has been delivered. If you were charged but did not receive the unlock, contact [email protected] within 14 days and we will resolve or refund your order.

14-Day Job Hunt Sprint Pass ($7.00 — One-Time)

The Sprint Pass is a digital good with instant delivery: unlimited resume tailoring, cover letter generation, priority inference, and PDF downloads are unlocked immediately at purchase. The pass expires automatically after 14 days and never renews — there are zero ongoing charges. Because fulfillment is immediate, all sales for the Sprint Pass are final once delivered. If you were charged but did not receive the unlock, contact [email protected] within 14 days and we will resolve or refund your order.

Rizzume Pro Monthly ($12.00/month — Subscription)

Rizzume Pro Monthly is a recurring subscription that renews automatically every month at $12.00 until you cancel. You can cancel at any time:

  • One-click via Stripe: open the customer portal link included in your purchase receipt and click “Cancel Subscription.”
  • By email: send an email with subject “Cancel Pro Monthly” from your account email to [email protected].

Cancellation takes effect at the end of the current paid month — you keep Pro access through the remainder of that period and are not charged again. There are no partial refunds for the current billing period, and price changes to the subscription are applied only with prior notice. Requesting cancellation through your bank or chargeback instead of the methods above may delay processing.

Deep Scan Pass ($4.99 — One-Time)

The Deep Scan Pass is a digital good with instant delivery: the full analysis is unlocked immediately at the moment of purchase. Because fulfillment is immediate and digital, all sales for the Deep Scan Pass are final and no refunds are offered once the unlock has been delivered. If you were charged but did not receive the unlock, contact [email protected] within 14 days and we will resolve or refund your order.

Job Hunter Pro ($9.99/month — Subscription)

Job Hunter Pro is a recurring subscription that renews automatically every month at $9.99 until you cancel. You can cancel at any time:

  • One-click via Stripe: open the customer portal link included in your purchase receipt and click “Cancel Subscription.”
  • By email: send an email with subject “Cancel Job Hunter Pro” from your account email to [email protected].

Cancellation takes effect at the end of the current paid month — you keep Pro access through the remainder of that period and are not charged again. There are no partial refunds for the current billing period.

Donations & Custom Amounts

One-time tips of custom amounts are intentional gifts and are non-refundable. No paid features are tied to donations.

General

The Service is operated by RIZZUME.ME. Disputes about eligibility are reviewed case-by-case at our discretion and where required by applicable consumer law. Digital fulfillments (reports, unlocks, and generated content) are permanently consumable on delivery and are therefore non-refundable after fulfillment.

Contact

Questions or cancellation requests: RIZZUME.ME · [email protected].